Wednesday, January 7, 2015
Wednesday, December 31, 2014
What a treat!
Our FedEx delivery driver, Leo, is Russian. His English is
quite limited. New Years is a big celebration in Russia. Just a few minutes ago
Leo delivered two packages to us and was singing a Russian New Year’s song in
full voice, more than one verse.
We all loved it! I wish I could have recorded it.
And Leo is out the door on his way without saying any more
than Happy New Year.
We just never know who might walk in the door. It is part of
the joy of this ministry-which-is-the-store.
Monday, September 22, 2014
Surprising poll results
What a surprise! The poll results were different than I
expected.
Every couple of weeks or so I add a question on our website
that visitors can use to express their opinions.
The poll question that ended today was, “Whose prayers are
heard by God?”
The possible answers to choose from are shown here with
their results:
|
God hears the prayers only of the
faithful who have done good works.= 0%
God hears the prayers of all
Christians, but only Christians. = 0%
God hears the prayers of
Christians, Jews, and Muslims, but not of wiccans, atheists, and agnostics. = 0%
God hears the prayers of each
person, every person, including the murderer, the terrorist, the street
person, the abuser of family members, druggies, alcoholics, the terrified
child, the scared adult, and the person on her/his knees in the pews. = 100%
|
We had more visitors answer this question that most others.
And they all agreed!
I’m delighted that they did as well as surprised.
Thursday, August 14, 2014
Episcopal Bookstore Special Announcement
Dear Friend of the Episcopal
Bookstore,
After 22 years of service to
Episcopalians and other spiritually-minded people as owners of The Episcopal
Bookstore, we count our many blessings, give thanks for the many wonderful
people we have met along the way, and realize that it is time for us to retire
and begin a new chapter in our lives. Now that we’ve made that decision, we’re
hoping that you – or someone you know – will want to see The Episcopal
Bookstore remain at the core of our faith community.
It has been a joy and an
honor to serve you over the years; and it’s only been because of your support
that The Episcopal Bookstore has flourished. Even now, in this age of
electronic this and digital that, we have not only survived, but are
well-positioned to ensure that all of the resources upon which you have come to
depend will remain at the forefront of our business.
The key ingredients that will
contribute to the success of a new owner are all in place: a loyal customer
base, a dedicated, hard-working staff, the technology tools to remain current
and relevant, and a stellar reputation that attracts customers from near and
far. Besides, we’re willing to stay on for a short while as well, serving in an
advisory role to ensure a smooth transition.
All it takes is someone who
shares our passion for the bookstore as a personal ministry, someone who
genuinely loves people and wants to be of service, and who can lead a team of
employees with good judgment and business sense. The reason that we’re
contacting you directly is that we appreciate and value you as a customer of
The Episcopal Bookstore, and hope that you might know someone – even a family
member ready for a change of pace – who would enjoy being the owner of a
vibrant and fulfilling business that could easily be relocated to just about
any community with a strong Episcopal base.
If you or someone you know
would like to learn more about the opportunity to become The Episcopal
Bookstore’s new owner, please contact our friends and colleagues at the
Bookstore Training Group of Paz & Associates at (904)
277-2664 or by email at MKaufman@PazBookBiz.com.
They can not only let you know more about our business and its potential, but
also can provide you with the necessary training and education to succeed as a
bookstore owner.
Thank you so much for your
continued patronage and for your interest in seeing The Episcopal Bookstore
serve more generations for years to come.
Best regards,
Nancy & John Marshall
Thursday, May 22, 2014
Oops! Wrong author.
It was an interesting event yesterday. In our monthly newsletter that we E-mail to those who have asked to receive it, for one book’s description we included the wrong author who is a popular author with the same first name as the book’s author.
I received messages from a few of our newsletter readers pointing out the error of the author of the book. One of replies was from the author of the book. She reads our newsletters (obviously), and shops our online store. It was not difficult replying to the other writers who pointed out the error, but I took more time and thought falling on my sword in replying to the author whose name was mixed up.
In the end she seemed to take it well.
What can we do after we make a mistake in public? Try to not take it too heavily. Laugh some. Commit to being more vigilant in the future. Humbly share our human feelings with others.
I received messages from a few of our newsletter readers pointing out the error of the author of the book. One of replies was from the author of the book. She reads our newsletters (obviously), and shops our online store. It was not difficult replying to the other writers who pointed out the error, but I took more time and thought falling on my sword in replying to the author whose name was mixed up.
In the end she seemed to take it well.
What can we do after we make a mistake in public? Try to not take it too heavily. Laugh some. Commit to being more vigilant in the future. Humbly share our human feelings with others.
Thursday, May 15, 2014
A story from a customer this morning
This gentle customer yesterday purchased the Episcopal Church Lesson Calendar. He sent us this reply to our reply to his order. I find it both somewhat comical and pulling at my heart strings.
Thanks so much for your quick responses and wonderful customer service. I have ordered about three copies of this calendar this year, but I keep losing them under various circumstances. The latest involves my stay in hospital for brain surgery. I have since been released, and now will need a new copy.
Thanks so much for your quick responses and wonderful customer service. I have ordered about three copies of this calendar this year, but I keep losing them under various circumstances. The latest involves my stay in hospital for brain surgery. I have since been released, and now will need a new copy.
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